Authors: Bettencourt, Lance A¹ (AUTHOR) l.bettencourt@tcu.edu, Houston, Mark B¹ (AUTHOR)

Superior Title: International Journal of Market Research. Mar/May2024, Vol. 66 Issue 2/3, p216-240. 25p.

Subject Terms: *CUSTOMER feedback, *CONSUMERS, *BUSINESS revenue, *CUSTOMER satisfaction, RESEARCH personnel, PSYCHOLOGICAL feedback

Authors: Müller, Steffen¹ (AUTHOR) steffen.mueller@zhaw.ch, Seiler, Roger¹ (AUTHOR), Völkle, Melanie¹ (AUTHOR)

Superior Title: International Journal of Market Research. Mar/May2024, Vol. 66 Issue 2/3, p303-320. 18p.

Subject Terms: *CUSTOMER feedback, *CELL phones, *CUSTOMER satisfaction, *SALES statistics, EMOTIONS

Authors: Baehre, Sven¹ (AUTHOR) s.baehre@gmail.com

Superior Title: International Journal of Market Research. Mar/May2024, Vol. 66 Issue 2/3, p174-181. 8p.

Subject Terms: *BRAND name products, *CUSTOMER feedback

Authors: Iyer, Ganesh¹ (AUTHOR) manso@berkeley.edu, Manso, Gustavo¹ (AUTHOR)

Superior Title: Review of Financial Studies. Feb2023, Vol. 36 Issue 2, p501-533. 33p.

Subject Terms: *PRODUCT reviews, *CUSTOMER feedback, *CONSUMER goods, *TECHNOLOGICAL innovations, *PAYMENT, *CONSUMERS, INTERNET celebrities, SOCIAL influence, ACCURACY, QUALITY

Authors: Liu, Yishu¹ (AUTHOR), Chen, Zhong² (AUTHOR) zhongchen202109@163.com

Superior Title: Total Quality Management & Business Excellence. Apr2023, Vol. 34 Issue 5/6, p515-537. 23p.

Subject Terms: *CUSTOMER feedback, *INDUSTRIAL management, *CONSUMER behavior, *CUSTOMER relationship management, *INDUSTRIALISM, *INDUSTRIAL marketing, *MARKETING management, PSYCHOLOGICAL feedback

Authors: Maslova, Sabina^1,2 (AUTHOR), Burgess, Gemma¹ (AUTHOR)

Superior Title: Construction Management & Economics. Apr2023, Vol. 41 Issue 4, p277-292. 16p.

Subject Terms: *CUSTOMER feedback, *CONSTRUCTION delays, *HOUSE construction, *DIGITAL transformation, *HOUSING, FOOD chains, ECOLOGICAL houses

Geographic Terms: UNITED Kingdom, ENGLAND

Authors: BELLI, Buse¹, ATALAY, Oner¹ oatalay@pau.edu.tr

Superior Title: Thermal Science. 2023, Vol. 27 Issue 4B, p3209-3216. 8p.

Subject Terms: *FUEL tanks, *CUSTOMER feedback, *TURBULENCE, *ACCELERATION (Mechanics), *MEASUREMENT errors

Authors: Mingdi Xin¹ Mingdi.xin@uci.edu

Superior Title: MIS Quarterly. Jun2020, Vol. 44 Issue 2, p561-603. 43p. 1 Black and White Photograph, 2 Diagrams, 1 Chart, 2 Graphs.

Subject Terms: *CUSTOMER feedback, *SOFTWARE license agreements, *CONSUMER preferences, *VALUATION, *DURABLE consumer goods, *PRICING, UNCERTAINTY, SUBSCRIPTION services

Authors: Todd, E. Michelle¹ (AUTHOR) etodd10@lsu.edu, Higgs, Cory A.² (AUTHOR), Mumford, Michael D.² (AUTHOR)

Superior Title: Creativity Research Journal. Jan-Mar2023, Vol. 35 Issue 1, p44-62. 19p.

Subject Terms: *CUSTOMER feedback, *PRODUCTION standards, *MARKETING strategy, *TASK performance, *PRODUCT improvement

Authors: Kutela, Boniphace¹ (AUTHOR) b-kutela@tti.tamu.edu, Magehema, Raynard Tom² (AUTHOR) rmagehema@gmail.com, Mwekh'iga, Rafael² (AUTHOR) monstrousrafaeljohn@gmail.com

Superior Title: International Journal of Innovation & Technology Management. Oct2023, Vol. 20 Issue 6, p1-23. 23p.

Subject Terms: *CUSTOMER feedback, *COVID-19 pandemic, *SENTIMENT analysis, LOGISTIC regression analysis, CITIES & towns, MOTOR vehicles

Geographic Terms: UNITED States

Company/Entity: CENTERS for Disease Control & Prevention (U.S.)

Authors: Janssen, Matthijs J.^1,2 (AUTHOR) m.j.janssen@uu.nl, Frenken, Koen¹ (AUTHOR), Tur, Elena M.³ (AUTHOR), Alexiev, Alexander S.⁴ (AUTHOR)

Superior Title: Journal of Evolutionary Economics. Sep2022, Vol. 32 Issue 4, p1231-1264. 34p. 1 Diagram, 7 Charts, 6 Graphs.

Subject Terms: *CUSTOMER feedback, *CONSUMERS, *TECHNOLOGICAL innovations, *MICROECONOMICS, HAZARDS

Authors: Kauffman, Robert J. (AUTHOR), Weber, Thomas A. (AUTHOR) thomas.weber@epfl.ch

Superior Title: Journal of Management Information Systems. 2019, Vol. 36 Issue 4, p1040-1042. 3p.

Subject Terms: *CUSTOMER feedback, *USER-generated content, SOCIAL influence, OBSERVATIONAL learning

Authors: Yang, Jiankui¹ (AUTHOR), Huang, Junfei² (AUTHOR), Liu, Yunan³ (AUTHOR)

Superior Title: IISE Transactions. Apr 2022, Vol. 54 Issue 4, p363-375. 13p.

Subject Terms: *CUSTOMER feedback, *QUEUING theory, *INFORMATION storage & retrieval systems, PSYCHOLOGICAL feedback, LIMIT theorems, CONVEX functions

Authors: Modupe, Adeyinka Foluso¹ adebolastephens@gmail.com, Adebola, Popoola Olufemi¹, Olatunji, Adeoti John¹

Superior Title: Journal of Developing Areas. Summer2023, Vol. 57 Issue 3, p1-14. 14p.

Subject Terms: *MANUFACTURING industries, *CUSTOMER feedback, *ORGANIZATIONAL performance, *ECONOMIC expansion, MOMENTS method (Statistics)

Geographic Terms: NIGERIA

Authors: Nguyen Van Ninh¹, Nguyen Quoc Cuong², Nguyen Thi Thanh Nhan³

Superior Title: Journal of Global Business & Technology. Fall2023, Vol. 19 Issue 2, p58-69. 12p.

Subject Terms: *CUSTOMER feedback, *ELECTRONIC commerce, *PRODUCT reviews, PSYCHOLOGICAL feedback, CHI-squared test

Geographic Terms: VIETNAM

Authors: Maas, Rene^1,2 rene.maas@tktk.ee, Karaulova, Tatjana^1,3 tatjana.karaulova@taltech.ee, Shevtshenko, Eduard^1,2 eduard.sevtsenko@tktk.ee, Popell, Janek¹ janek.poppel@tktk.ee, Raji, Ibrahim Oluwole⁴ i.raji@leedstrinity.ac.uk

Superior Title: Engineering Economics. 2023, Vol. 34 Issue 4, p439-455. 17p.

Subject Terms: *CUSTOMER feedback, *SUPPLY chains, *SUPPLY chain management, *BUSINESS process modeling, PSYCHOLOGICAL feedback, DIGITAL technology

Company/Entity: SCOR SE

Authors: Whitt, Ward¹ (AUTHOR) ww2040@columbia.edu, You, Wei² (AUTHOR)

Superior Title: Naval Research Logistics. Feb2022, Vol. 69 Issue 1, p36-56. 21p.

Subject Terms: *QUEUEING networks, *CUSTOMER feedback, DISPERSION (Chemistry), LINEAR equations, CONTINUOUS functions

Authors: BONE, STERLING A. (AUTHOR) sterling.bone@usu.edu, LEMON, KATHERINE N. (AUTHOR) kay.lemon@bc.edu, VOORHEES, CLAY M. (AUTHOR) voorhees@bus.msu.edu, LILJENQUIST, KATIE A. (AUTHOR) k.liljenquist@byu.edu, FOMBELLE, PAUL W. (AUTHOR) p.fombelle@neu.edu, DETIENNE, KRISTEN BELL (AUTHOR) Kristen_DeTienne@byu.edu, MONEY, R. BRUCE (AUTHOR) moneyb@byu.edu

Superior Title: Journal of Marketing Research (JMR). Feb2017, Vol. 54 Issue 1, p156-170. 15p. 2 Diagrams, 5 Charts, 2 Graphs.

Subject Terms: *CUSTOMER feedback, *CONSUMER behavior, *PURCHASING, *CONSUMER psychology, MERE exposure effect

Authors: BREEDLOVE, ELIZABETH

Superior Title: Inventors' Digest. Nov2023, Vol. 39 Issue 11, p18-20. 3p.

Subject Terms: *BUSINESSPEOPLE, *CUSTOMER feedback, *SOCIAL media in business, *INVENTORS, SOCIAL media

Authors: Shun Ye (AUTHOR) sye2@gmu.edu, Guodong (Gordon) Gao (AUTHOR) ggao@rhsmith.umd.edu, Viswanathan, Siva (AUTHOR) SViswana@rhsmith.umd.edu

Superior Title: MIS Quarterly. Dec2014, Vol. 38 Issue 4, p1033-1056. 24p. 1 Diagram, 11 Charts, 3 Graphs.

Subject Terms: *CUSTOMER feedback, *INTERNET auctions, *DEALERS (Retail trade), REPUTATION, STRATEGIC communication

Company/Entity: EBAY Inc.