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2
Periodical

Alternate Title: LITERARY INTERPRETATION: A DEBATE BETWEEN INTENTIONALISM AND ANTI-INTENTIONALISM. (English)

Superior Title: Umjetnost Rijeci; Jul-Dec2020, Vol. 64 Issue 3/4, p205-228, 24p

3
Academic Journal

Superior Title: Tržište, Vol 28, Iss 2, Pp 191-212 (2016)

Subject Terms: perceived service value is found to be a significant mediator between perceived service quality and customer satisfaction and loyalty. Therefore, this paper aims to test a conceptual model of perceived service value with its antecedents, such as perceived price and perceived service quality, and consequences, customer satisfaction and loyalty, in the retail banking industry. Design/Methodology/Approach – For the empirical study, a measurement instrument was developed and tested for validity and reliability. Measures were assessed with exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modeling (SEM). A structural model with five reflective constructs was evaluated to test direct and indirect relationships among constructs. Findings and implications – Results confirm a mediating role of perceived value in relationships between perceived price, perceived service quality, customer satisfaction, and customer loyalty in the case of retail banking services. Limitations – Because the results are directly relevant only to customers and marketing managers of retail banking services, generalizations of the findings beyond the immediate population observed should be made with caution. Originality – This paper extends existing knowledge with both direct and indirect effects among researched concepts, perceived price, perceived value, customer loyalty, retail banking services, Marketing. Distribution of products, HF5410-5417.5

File Description: electronic resource

4
Academic Journal

Superior Title: Philological Studies; Vol 10 No 2 (2012): Philological Studies; 177-186 ; Filološke studije; Svezak 10 Br. 2 (2012): Filološke studije; 177-186 ; Филолошки студии; Том 10 Бр. 2 (2012): Филолошки студии; 177-186 ; Филологические заметки; Том 10 № 2 (2012): Филологические заметки; 177-186 ; Filološke pripombe; Letn. 10 Št. 2 (2012): Filološke pripombe; 177-186 ; Филолошке студије; Год. 10 Бр. 2 (2012): Филолошке студије; 177-186 ; 1857-6060

File Description: application/pdf

5
Academic Journal

Alternate Title: Three Proofs of One Algebraic Inequality and One its Generalization. (English)

Superior Title: MAT-KOL (Banja Luka), Matematicki Kolokvijum; 2019, Vol. 25 Issue 2, p83-87, 5p

6
Academic Journal